I enjoyed the process overall, from booking to the actual appointment and the after-sales service. You are very open, friendly and easy to relate to, and also very professional and well-prepared.
I liked getting the printouts of the articles for the branding. I got a lot of information that de-mystified the whole “styling” issue for me. I always thought it was some kind of DNA/advanced skillset that I was simply born without. But now I feel much more confident to try out things I like and follow simple rules with regards to colours and shapes.