Photo credits: Design Cue on Stocksnap.io
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
-John Russell
Following this brilliant advice, I sent out questionnaires to my recent clients to learn how they perceived my service, what they loved and what they wanted more. The feedback was really positive and made me feel proud to be able to serve such a wonderful clientele. Continue reading
Jane is an Amsterdam based writer and I had the pleasure to work with her in August. Our goal was to shop for a perfect holiday capsule wardrobe that needed to be very comfortable to wear and work hard for her even after holidays.
Photo credits RawPixel.com at Stocksnap.io
We did a three hour session and found fabulous things for her to wear. I gave suggestions on how each item could be combined with other things and how they could be easily updated to the next season. I was delighted to hear how much she had enjoyed her stylish holiday!
For me customer satisfaction is the very center of my thinking and I continuously develop my business to answer my customers’ demanding needs in the best possible way. That is why I sometimes ask those big questions:
How did I do? Was I able to meet your expectations? What else I can do for you?