This guest post from our newest guest blogger Niina Nuottamo helps us improve our communication skills by giving us valuable tips on how to become a better listener.
There is a human in front of you, looking for connection. The least you could do is put your device away, look them in the eye and give them your undivided attention. Maybe you already do this in your personal life (think of your friends, family and children).
But it’s also very relevant and powerful in the business context, whether it’s a colleague who needs coaching or a potential client interested in your services.